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My "Good to Know" articles are published on the 6th of each month, "Next Practice Insights" on the 16th, and Change Management articles on the 26th. You'll also find links to my books on Retention and Marketing, and my eBook "Shift." It details how your school can solidify its revenue stream with an effective strategy for the 21st Century tuition-charging school.
If your school's office is still manually creating tuition invoices and hoping parents will pay with a check, we should talk. Visit the Contact link to schedule an appointment, or scroll down to the bottom of the site to connect.
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Budget preparation for the 2017-2018 school year has begun, and some schools are taking pride in the fact that they’re not raising tuition for the coming school year. While that’s a great message to send to the parents, it sends a disheartening one to your school’s teachers, because it means another year of struggle, hoping[…]
If you remember Bob Dylan’s famous anthem, “The Times They Are a Changin’,” take a look at his photo when he started his rise to fame in 1964 when people said he couldn’t sing. 50+ years later, Bob Dylan is a cultural icon, and you can see the changes that age and experience brings to[…]
Mahatma Gandhi has been quoted as saying, “Be the change that you wish to see in the world.” But, like all great quotations, that may not be true. According to an op-ed piece from the New York Times in 2011, It turns out there is no reliable documentary evidence for the quotation. The closest verifiable[…]
A few years ago, I saw the movie, “Moneyball,” where Brad Pitt played Oakland A’s General Manager Billy Beane. In 2002, he took a team that lost 3 of their top players to free agency back to the playoffs that year in a most unorthodox manner. Rather than relying on his staff of seasoned scouts[…]
I can truthfully say that my schooling achieved one of its goals – to be a life-long learner. I’m always learning. Interestingly, “learner” is also one of my strengths based on the book, “Teach With Your Strengths” by Rosanne Liesveld and Jo Ann Miller with Jennifer Robinson. My other strengths, if you’re interested, are ideation, connectedness,[…]
The Greek letter Delta is the symbol for “change” in mathematics. For those of you who remember algebra, the way to calculate the slope of the a line was to divide the change in the “y” coordinates by the change in the “x” coordinates. Delta y over Delta x. Delta is basically a triangle. If[…]
The Winter Solstice is coming this week. It’s the day that has the most amount of “dark hours,” and the least amount of “light hours” – at least here in the world’s Northern Hemisphere. If you’re driving at 5:15 PM, it feels as if you’re driving in the middle of the night. It’s no wonder[…]
As our calendar year rapidly comes to a close, I’ve heard from a number of schools who are lamenting the fact that enrollment is down this year, but are still using this time of the year to continue to focus on the “3 R’s” that they started during the Thanksgiving weekend – rest, reconnect with[…]
The graphic that’s featured with this article shows a cycle that is quite common when an enhancement is requested for an existing piece of software or a new functionality is suggested for an app. But there are other types of changes that are prevalent within schools today which accompany new programs, new processes, and new[…]
Indeed, times are changing. Actually, they HAVE changed, and keep changing. Our bodies change constantly, as new skin cells replace old skin cells, muscles either strengthen or weaken, and our joints need to be flexed and stretched daily. Sometimes, changes are quick, but sometimes, they happen so slowly before our eyes that we don’t see[…]
If you’ve read any of my blogs, Web sites or books, you’re probably familiar with my position that one of the reasons we experience the problems that we do is based on how we were taught to think. I get excited by writers like Daniel Pink that challenge conventional thought, and by texts like The[…]
There are 4 words that have the same essential effect: evangelization, marketing, education and change. Check out these definitions: Evangelization: To promulgate or promote a doctrine or idea, for example, enthusiastically. Marketing: The commercial processes involved in promoting and selling/distributing a product or service. Education: The act or process of imparting or acquiring general knowledge and[…]
Consider Raising Your Per Student Tuition 10% Plus $40 For Next Year (October 2016 “Next Practice” Insight)
I’ll bet you’ve said, “He’s lost his mind. We can’t raise our tuition 10%! There’s so much financial instability today, and people won’t be able to afford that!” Before you jump to that conclusion, the first word of the sentence is the most important one – “Consider.” Sometimes, we have to go WAY outside the[…]
Tithing is the practice of giving 10% back to God. It has its roots in the tradition of giving the “First Fruits” as a sacrifice and a gift of thanksgiving for blessings received. It’s a major component of the faith-formed mindset which considers everything as a gift from God. The Federal, State and Local governments withhold[…]
“The beginning of wisdom is to call things by their right names” – Chinese Proverb Words are interesting. Actually, the meaning of words is interesting, especially since they change. Consider the words used to describe something that evokes a personal positive emotional reaction. If we look at the 1950’s, it was “cool.” In the 1960’s,[…]
These square-like bar codes are a few years old now, but they still serve an important purpose. They make finding out more information about your school very easy. Your school should have them on all your brochures, flyers, posters, and information you send to parents and prospective parents as well as donors and other supporters[…]
Several years ago, I visited a school interested in using FACTS to capture tuition and fees, provide payment options to parents, provide real-time reporting, and follow-up with families that had fallen behind in their payment obligations. I received a very nice “thank you” note from the school administrator, which read, I know you’ve seen situations[…]
An article published in the April 16, 2013 Harvard Business Review was titled, “Change Management Needs to Change.” It states that change management has been a recognized discipline for over 50 years, yet despite the tools, training and books about the topic, most studies indicate a significant failure rate for organizational change projects. That doesn’t[…]
Dear School Administrator: Think You’re Not in the Sales Business? Think Again! (August 2016 “Next Practice” Insight)
About 30 years ago, I left my job as a math and science teacher in a Catholic elementary school to become the Program Director of a public radio station. Since the station was licensed to a university, the station used students in many of the key roles in the operation of the station. In my[…]
It’s hard to believe it’s August already. For many of our nation’s youth, school starts this month. If it doesn’t, then it starts the day after Labor Day. This year will prove to be a year with many challenges: Common Core Curriculum, staff changes, technology enhancements, flipped classrooms, learning management systems, 1 to 1, BYOD,[…]